Reviews for BRADGATE ARMS, THURCASTON AND CROPSTON
3/5
2 years ago
2 years ago
We came in as a group of friends. Place was nice but found one of the staff members to be quite rude. Online menu is different to when you get there. Options are limited for lunch. Our food came and most of the ingredients were missing, we mentioned this to the food runner who pretty much didn't care at all and just walked off shrugging her shoulders. Luckily the guy at the bar was a lot more hospitable.
1/5 from Kenzie
2 years ago
2 years ago
Ordered 2 large roasts. One with beef and one with turkey. Our meals came out and the beef was lamb. We received the correct meal in the end however we were missing Yorkshire puddings, mash and stuffing and had to ask twice to make the mistakes right. We still never received the stuffing. Overall I’m very disappointed as it seemed like a lovely place to come to unwind after a long dog walk. After all the mistakes and time wasting we was not offered a partial refund, and was not checked back up on to see if everything was okay.
5/5 from Dave
2 years ago
2 years ago
Wonderful staff and service, accommodated a party of 10+ including dog, baby and children with no advance booking.
Food was prepared quickly to a high standard.
2/5 from Beverley
2 years ago
2 years ago
Christmas day dinner 2023 £59.99 should not have been anywhere near that price, service was not what we expected at all... The email below was sent and had no reply...
Good Morning,
Christmas Day a party of people came for dinner at Bradgate Arms and would like to say a few things.
When arrived and sat down for dinner they're were only one set of knives and forks, none for starters, no spoons for dessert we had to ask for them and then were just put left on the end of the table without being given to customers sat at the table, no serving spoons for extras that were ordered and being shared and some vegetables and stuffing were missing from plates.
One starter was wrong but wasn't offered anything else, was just told nothing left as they had already been made up. The extras paid for were brought to the table way before the main meal and put on the table before starter plates and soup dishes were removed. Most of the food was nice, but service wasn't at all good, a little upsetting for Christmas day meal that was expected for the price.
I know you were busy, but things I have mentioned should never have happened.
5/5 from Helen
2 years ago
2 years ago
Very nice venue, warm with a nice atmosphere. Food & service was good & value for money. I would recommend you try it.
2/5 from Andy
3 years ago
3 years ago
Dog friendly ? Sort of ! .we sat in the lovely garden and had a meal to celebrate my sons 30 th birthday BUT could not believe that you were unable to cook 2 sausages for our dog which most pubs always do ... unbelievable jobsworth (the computer says no maybe) 🤨
5/5 from Batmanx
3 years ago
3 years ago
We didn't eat so can't comment but what a lovely pub. The epitome of an English village pub. Very friendly service, pretty beer garden and well used by locals. Will definitely visit again.
Parking: Large carpark.
5/5 from Clive
3 years ago
3 years ago
Our running club, went for an evening run around Bradgate Park and then to the pub for dinner (steak night). Great service and my sirloin steak and pint of Wainwright were fab. Brilliant night.
5/5 from Ashley
3 years ago
3 years ago
Popped in for lunch with the wife after work... club sandwich chips with a side of onion ring is what we both ordered and wasn't disappointed it was very nice.
We both love the place as we always get great service a nice warm welcome.
4/5 from E.
3 years ago
3 years ago
Brilliant little pub - service was good, but not a wide range of drinks of tap. I didn't spot any draught cider on, so I opted for a lager instead. Lovely decor indoors. There was a sign outdoors saying no food was being served that day which would be disappointing if we wanted some but not a big deal. Would happily visit again.